DMS Home DMS Help Desk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

Systems
CONTACT INFO
Documentation
LEGAL
  • Top articles
  • Latest articles
Terms and Conditions of Use

Category: LEGAL

Terms and Conditions of Use The following Terms and Conditions of Use is a legal contract between an individual user and Digital Messaging Solutions, Inc. regarding the use of your website and service...

1,792
(23)
SUPER SIMPLE CLIENT DNS CONFIGURATION!

Category: Documentation

Simplified DNS Configuration We will be automating this process, but for right now this is what we need you to do.  This is one of the easiest Domain Name Service (DNS) setup processes of any ESP out ...

215
(0)
Privacy Policy

Category: LEGAL

Digital Messaging Solutions, Inc. Privacy Policy Our Privacy Policy reflects how we use any information we collect from you and your use of the site or access of the site acknowledges agreement. Digit...

4,790
(20)
GDPR

Category: LEGAL

GDPR compliance is only required if you are a business in European Union Member Country.  However, many organizations throughout the world are adopting GDPR as a requirement of their business, such a...

4,401
(23)
Corporate Headquarters Location in North America

Category: CONTACT INFO

Corporate Headquarters are located at: Digital Messaging Solutions, Inc.6890 E. Sunrise DriveSuite 120-197Tucson, AZ 85750  

3,886
(36)
CANSPAM ACT AND EMAIL SUBMISSION REQUIREMENTS

Category: LEGAL

We require all of our customers to be responsible and honor the requirements of CANSPAM under the terms of any written agreement they may have with us as well as shrink wrap and/or usage agreements ma...

3,671
(24)
My Click Link is Blacklisted

Category: Documentation

Overview When you send an email and a customer attempts to click on one of your embedded links they get a warning from Malwarebytes or some other systems that the link may be "nefarious", "unscrupulou...

53
(1)
My IP is listed at ProofPoint....

Category: Documentation

Proofpoint ProofPoint is a cyber-security company aimed at protecting computers from cyber-threats including "spam".  How Did I Get Listed One or more of their customers received an email from you to ...

216
(1)
My Tracking Link is Listed at MalWareBytes....

Category: Documentation

MalwareBytes MalwareBytes is a private security company that provides cyber-protection software for individuals and business.  They also provide web protection and occasionally some of our customer's ...

117
(1)
THIRD-PARTY INTEGRATION

Category: Documentation

Hello! We integrate with virtually anybody as a relay partner. We can provide an SMTP relay for your CRM or anything We can relay through any SMTP partner like SMTP.COM, Sendgrid, Mailgun, etc. Cont...

101
(0)
Green-Arrow: Automated Reporting Fields

Category: Documentation

Overview This is a description of how our automated reporting is generated for users of the GreenArrow platform. How Reporting is Generated Our reporting is generated through the published API access ...

142
(1)
One-Click Unsubscribe Implementation and Visiblity within GMAIL

Category: Documentation

Overview The industry has evolved and now it is REQUIRED that all bulk mailers include a one-click unsubscribe.  Not a "click to unsubscribe and fill out a form or process a confirmation email".  They...

215
(0)