My IP is listed at ProofPoint....

Proofpoint

ProofPoint is a cyber-security company aimed at protecting computers from cyber-threats including "spam". 

How Did I Get Listed

One or more of their customers received an email from you to the point they complained to ProofPoint and ProofPoint identified your IP as a threat and listed it.

How Do I Get De-Listed:

If you need to contact Proofpoint, Inc. (Proofpoint) to request delisting of an IP address, here’s how you can do it:


✅ Recommended Steps

  1. Check your IP status
    Use the IP lookup tool provided by Proofpoint: https://ipcheck.proofpoint.com/ Proofpoint+2help.proofpoint.com+2
    This will show if your IP is listed in their dynamic reputation system. help.proofpoint.com+1

  2. Submit a delisting request
    If your IP is listed, you can submit your information for review via the same IP check site. help.proofpoint.com+1
    Additionally, they provide an email address for follow-up: delist-request@proofpoint.com help.proofpoint.com+2Suped+2

  3. Provide all relevant information
    In your email (or form submission) include:

    • The IP address(es) in question

    • Domain(s) or sending entity name

    • A full bounce message or rejection header (if available)

    • Approximate date/time when issue started

    • A brief explanation of your sending practices and what you’ve done to remediate any issue (e.g., list hygiene, authentication (SPF/DKIM/DMARC), reverse DNS) Suped+1

  4. Review your sending infrastructure
    Some common causes of blocks by Proofpoint: invalid or generic PTR (reverse DNS) record, suspicious sending behavior, listing in other blocklists, compromised devices/accounts. Mail-in-a-Box Forum+1

  5. Be patient and monitor
    Proofpoint notes that inquiries can take up to 72 hours for processing. help.proofpoint.com Even if you don’t receive an explicit notification, the block may clear if the underlying issues are resolved. Suped+1


✅ Contact Summary

 

 

ProofPoint is a private company.  We are not affiliated with them and have no control over what they do or do not do.

Your Responsibility and Use of Our IP Addresses is governed by our Terms of Use.

 

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